The hand soap product is much better than expected. Great cleaning with gentle after touch leaves skin soft and refreshed. The shipping of the pouches is a problem. Both the original order and the replacement arrived in soggy boxes because the Post Office squashed the cartons and the product leaked out. The heat sealed seams on the pouches were the place where the soap leaked out when the boxes were smashed in the delivery. Would buy again. The seller was very accommodating to the initial complaint and sent a replacement promptly.
I have reached out through email and chat - I have heard heard nothing back. I haven’t received my order and don’t think I ever will since there is NO COMMUNICATION or responses back after you message them.